Shipping
  Loading... Please wait...

 

F R E E   E X P R E S S   S H I P P I N G   A U S T R A L I A   W I D E !

Shipping

   

    Australia Shipping

domestic-shipping4.jpg

 

*Please Note: Some items do not qualify for free express shipping and may have a fixed shipping cost. These items include select shoes and hats.

*Skateboard decks cannot be sent via Express Post, only Regular mail and therefore may take longer to arrive.

If you have any issues with receiving your order please contact us at 03 9740 5933 or online@thempeople.com.au 

 

International Shipping

Internatinal shipping costs are quoted by weight of the total order based on Australia Post prices. The best way to get an exact quote on shipping is to go through checkout and enter your address details.

intl-shipping.jpg

As the Economy shipping option doesn't come with tracking, choosing this service is at your own risk. If you don’t receive your order in this time, we are unable to investigate lost or delayed parcels with Australia Post.

When your parcel has been sent, you will receive a shipping confirmation email and your tracking number, (depending on your chosen shipping option) which can be used at the Australia Post website auspost.com.au or with your Country’s postal service.

If you have any issues with receiving your order please contact us at 03 9740 5933 or online@thempeople.com.au 

All shipping costs do not include any import duties or taxes you may incur.

 

RETURNS & EXCHANGES

Returns and exchanges are welcome for any of the following reasons:

The size you ordered doesn’t fit
The item was received in a faulty or damaged state
You received the incorrect style
You received the incorrect size

We do not accept returns on the following:

Change of mind
Sale items
Swimwear and underwear

Please contact us at 03 9740 5933 or online@thempeople.com.au before you send your item back, stating your issue and whether you would like an exchange or a refund. If we don’t have any other sizes left in stock we will refund your money back once we have received your item.

All items must be shipped back to us with tracking to the following address:

People
5-9 Brook Street
Sunbury
VIC, 3429
Australia

Items being sent back must be received within 14 days of original purchase date for Australian customers and 30 days for International customers.

Items must be sent back in their original state with all swing tags and labels attached or the return cannot be accepted.



Sign up to our newsletter


Connect with us: Facebook Twitter Pinterest Tumblr